Customer Support Specialist


Customer Support Specialist


შპს "იდეა თაიმი"


27 ნოემბერი


29 ნოემბერი

LTD “Idea Time” is one of the fastest growing global company, which is looking for Customer Support Specialist. If you are looking to build your career in international, successful company, then this is your chance.


  • Position – Customer support specialist;
  • Working hours – Morning shift: 12:00 – 20:00 PM; Night shift: 21:00 PM – 05:00 AM;
  • Transportation: Provided;
  • Salary: 800 Gel Base + Bonuses.


Main duties and responsibilities:

  • Educate customers around all aspects of our service;
  • Receive incoming calls and provide relevant services;
  • Answer questions and resolve issues in real-time;
  • Escalating and following up customer cases when needed;
  • Maintain high customer satisfaction;
  • Maintain composure under pressure and in stressful situations.


Main requirements:

  • Strong verbal and written communication skills in English;
  • Problem solving skills;
  • Excellent listening skills;
  • Willingness to learn;
  • High responsibility;
  • Experience working as a Customer Support Specialist will be an advantage!


What we offer:

  • High salaries + competitive bonus structure;
  • Central location in Tbilisi;
  • Comfortable working environment with friendly, supportive and motivating staff to help you to succeed;
  • Friendly and welcoming environment;
  • Career growth opportunities;
  • Health insurance.


If you feel this vacancy is for you, please send your CV in English to: Please, in SUBJECT line indicate the position you are applying for (Customer Support Specialist).

Only shortlisted candidates will be contacted.


Good luck!